Assists the Transportation Manager & Border Processing Manager or Facility Manager in directing and coordinating the weekend, evening, and day-to-day operational activities, by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supervises subordinates who supervise employees in the Customer Service department, Border Processing department, Transportation department and/or facility. Carries out supervisory responsibilities in accordance with the organization’s policies, and applicable laws. Responsibilities include training employees; assigning, and direct work; rewarding and disciplining employees; addressing complaints; and resolving problems.
To perform the job successfully, an individual should demonstrate the following competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree from an accredited four year college or university; and/or three to five years of equivalent experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. It is also necessary to be able to communicate effectively in the common language of the geographic area in which the employee works, if other than English. Bilingual English/Spanish.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of ProTrack, database software; inventory software, e mail, and internet based software.
OTHER SKILLS AND ABILITIES
Knowledgeable of import transportation and immediate exportation regulations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk. The employee is frequently required to stand and walk. The employee is occasionally required to sit; use hands to type, handle, or feel; reach with hands and arms; climb or balance and stoop. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include distance vision and color vision. Employees must be able to hear in order to perform their essential job functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions. The temperature may vary from hot to cold depending upon the local weather. The noise level in the work environment is usually moderate.
Normal work hours will be assigned, however the Operations Supervisor should be readily available by company phone 24 hours a day 7 days a week. Office hours may include nights, weekends, and holidays as required by the customer and/or company.