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Carrier Representative

SUMMARY
Carrier Representatives (CR) will focus on service and cost for Protrans and their group of carriers assigned. They will be a vital part of carrier’s compliance to confirm arrival and departure. They will also make sure that they are updating on time so that our system is up to date with accurate information.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Carrier Compliance escalation for the Route Coordinators & Route Managers
  • Complete claim waivers with carrier and SCM as needed
  • Monitor carriers arrival & departure compliance as stated in the contract they agreed upon
  • Create CNCR for the assigned carriers when it applies
  • Manage carrier scorecard to ensure good service from carriers

EDUCATION AND/OR EXPERIENCE
Bachelor’s Degree from a four-year college or university; or two to four years related experience and or training; or equivalent combination of education and experience.

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